To kick this review off, let us start with the web design. Its design differs from any other betting site I reviewed. It does not follow the dark background plus vibrant color combination that most gambling sites prefer to use. This is somewhat refreshing and unique that they tend to stray away from what is normal. Now, on to the ease of use. It is very easy to use. Seriously, it’s so easy a caveman can do it. The matches are arranged by sport or game, and it is very comfortable to navigate and find a match you want to bet on. Their search function works perfectly.
BetOnline.ag is one of the few companies that are legitimate in the bookie, casino, and betting businesses. They started out way back in 2004 when online gambling was not a big thing yet. They are the first ones to do it and take betting to the internet. It is on par with another business Bovada, and it is often compared to it. And what I mean by often, means a lot. Legitimate businesses tend to get lumped up together.
They also have been featured in major publications like Forbes, News Week, Sports Illustrated and USA Today. They have been featured in networks like Fox Sports and ESPN mainly for their Action Poker tournaments. This has helped their legitimacy a lot by being recognized by these companies.
BetOnline is a very big company indeed as they just recently acquired SportsBetting.ag just over a year ago. That company is also very big in the gambling scene, and to be able to acquire something like that speaks about how big they really are.
With that aside, there are a few instances that left BetOnline.ag in the naughty corner though. A lot of people used to complain about their rollover policy before withdrawal. And that includes the money you put in that is less than $50.00
Aside from that, there have been complaints in the other sections of their casino operation regarding other issues but they have been resolved already. Most of those issues stem from the long times for withdrawal. Even with those problems that they have in the past, however, they are still reputable as they offer a wide variety of services for the gamblers playing on their site.
They do have a lot of features. For starters, they have a Live Casino section, where they offer casino games commonly found in Las Vegas. They have a Poker Room and from what I heard, a lot of pro poker players actually play here. They also have bookies for both sports and eSports, complete with live betting on the matches. Up next is Horse Racing. Now, this last section is not commonly found in online sites like these, and BetOnline is one of the few ones that offer Horse Racing on a large scale. If you are a fan of it, then this is the place to go.
The odds for the matches especially in eSports are one of the better ones in the market. Compared to Bovada, they pay a little bit higher for the same match that you want to bet on. That being said though, the eSports section they have is a little bit limited to the major tournaments and does not include the minors.
They are currently offering up to $250 bonus for the 1st deposit when you use the code ESPORTS. You would need to roll this over however if you want to withdraw it. Another promotion they have is the Refer A Friend promo. If you have friends who love betting online, well here is the chance for you to earn some serious cash by giving your referral link to your friends. You are eligible to earn for up to $200. They are also offering a $50 free play if you are using a mobile device. Like the bonus above, you need to roll this bet over to be able to withdraw it.
BetOnline has multiple ways of depositing. The most used are the major credit cards like Visa, MasterCard and American Express. They do accept other methods like money orders from MoneyGram and Western Union, cashier’s checks from banks, wire transfers from your banking institution. They also just started accepting cryptocurrencies. They accept the three major coins which are Bitcoin, Ethereum, and Litecoin.
For mobile wallets, they accept deposits from Skrill, Neteller and WU Pay, which is a wallet service from the Western Union.
This is the section where a lot of people are having problems. It is very hard to reach them even through their 24/7 phone support due to the call volume they are receiving. Most of the complaints pertain to the representative being somewhat rude and most of the time, do not know what the customer is talking about. When it gets transferred to a secondary tier however, it starts to get better and resolutions are being reached.
The mobile site, although simple and works excellent is somewhat unappealing to the eye. But that is just my personal opinion. The flaws are just on a visual level but if you are looking at the functionality level, it is very good. That much I can assure you guys.
Overall, this betting site is a very good one to play at. They offer a lot of games for gamblers from all walks of life. They even offer Horse Races from the Breeder’s Cup, which is a very prestigious event for Horse Racing fanatics. You can also find better odds than competitors have in sports and eSports matches. The promotions they also run are very good, especially the Refer a Friend promo.
If you can look past on the previous problems that people have been complaining about, then this is a place for you. Besides, being featured in publications like Forbes and television networks like ESPN is a very big thing. I would rate this place as an A in my book.
Pros
• Multiple methods of deposit from credit cards, cryptocurrency, wire transfers, online wallets and money orders.
• Higher paying odds compared to the competition in sports and eSports matches.
• 24/7 Phone Support
• Lots of promotions being offered as freebies
• Offers Horse Racing, even the bigger cups
• Featured in major publications such as USA Today, Newsweek, Forbes and television companies like ESPN and Fox Sports
Cons
• Slow withdrawal times
• Low-level customer support is sometimes not knowledgeable.
• High rollover requirements for free bets.
